Insurance can be complicated if you don’t know how to navigate the landscape. There are nuances that many don’t understand, nor are they able to decipher what’s best for them to work with. That’s why it’s not enough to simply provide insurance papers to a person. There must also be an expert present who can advise them on what is the best coverage for them, and how much they can afford to take on. That’s where we at Gonzalez Insurance try to stand head and shoulders above the rest.
1. We Save Your Time and Energy
Our clients prefer simplicity over complexity. They don’t want a lot of complicated jargon, stacks of paper, and explanations that take hours to make sense of. That’s why we try to make everything as simple as possible. We make sure we’re not complicated and explain everything quickly and clearly. That way, we all save time, money, and focus our energy on the same goals. We try to digitalize certain processes, transcribe client voice notes, and do various other things to make sure that the process is as easy as possible.
2. We’ve Walked a Mile (and More) In Our Client’s Shoes
Rather than offering generic policies to everyone, we try to understand our clients’ lives and needs intimately. Rather than looking at insurance solely from our perspective, we try to sell insurance based on what will benefit our clients the most. We go above and beyond to find out what you genuinely need. This is thanks to our years of experience. While we’re well versed in policy, we’re also used to living the lives of the kind of people we serve! For instance, we are fluent in the trials and tribulations of owning property. We’re also aware of what kind of problems will arise when a new law is passed locally. Along with providing insurance for our customers, we also own commercial and apartment buildings. We’ve renovated properties ourselves and we know what can go wrong. we also own homes, cars, and motorcycles ourselves, and we’ve meticulously crafted policies to cover those assets as thoroughly as possible. We advise you on getting the kind of coverage we want for ourselves and our families. We’ve got our clients covered from multiple angles.
3. We Take Responsibility for Your Actions
We aren’t afraid of taking responsibility for our actions. Rather than blaming insurance companies or delivery partners when our customers are dissatisfied, we ensure we are in charge of the entire situation and take the onus of each detail upon ourselves. We want our customers to know that we’re accountable for our actions. Our clients can rest assured that we will be there for them every step of the way. We will ensure we meet all our commitments and deliver a personal touch along with them.
4. We’re Highly Experienced in Our Domain
Possibly our greatest USP lies in the fact that we have a lot of experience. We understand all the complications in this industry. At the same time, we’re not averse to learning new things and updating our knowledge in the areas where we’re lacking. We’ll treat you how we’d want to be treated ourselves. If we own a pharmacy, we’ll work diligently and find out the specific coverage a pharmacy would need. We’ll even explain the pros and cons of each one.
5. We Take Control of The Situation
We’re the experts, so we know how to take control of the situation. If our clients are struggling because they’re scared, we show them that their brand is in safe hands. We think of everything and demonstrate our abilities by understanding them completely and taking charge of the way forward. By taking control of the situation, we ensure our clients aren’t left with the work they don’t want to do or are too busy to do. It’s easy for us to do this as well because we have many years of experience in this area.
6. We Offer a Personal Touch
Not only do our agents have rich experience in their domains, they go the extra mile to find out what your exact needs are by talking to you on a personal level. They use their knowledge and skills, but add personal touches whenever they can. That way, you’ll never feel like you’re working with a cold-hearted insurance agent. Rather, you’ll feel like you have a partner that you’re working with. Someone you can rely on no matter what the issue is.
7. Our Employees Are Happy
We ensure our employees are happy as well. That’s why they’re already ready to give you the best service possible. You wouldn’t want to work with someone who is trying to simply make a deal or meet their targets. You want someone who feels nurtured at their job, enough so that they would want to nurture their client relations as well. That is why our employees take the initiative to go that extra mile so that they can ensure your overall happiness.
It’s these practices that make us stand head and shoulders above the rest. With us, you’ll always be happy and satisfied with our services. This has created a legacy for us to stand on. We will be able to give you the best services in the world, in terms of insurance advice and options. Talk to us today to see the difference.